consumer trends


MediaWeek has a new article outlining research from Mediamark Research Inc. According to the research

  • 11.2 percent of adults report having a DVR up from 8.6 in the Fall
  • DVR households are 23% less likely to be heavy TV viewers
  • DVR households are 43% more likely to be heavy readers of magazines
  • DVR households are 40% more likely to be heavy readers of newspapers
  • DVR households are 81% more likely to be heavy Internet users
  • DVR households more upscale than the entire adult population

Communicators take note! To me this looks like the profile of a social media user. They might be fast forwarding through commercials, but they are paying attention to media relations initiatives and social media. Advertising is not dead, it’s just shifting its focus. TV is still a major player in an advertising mix, but will it always be that way? No. The DVR is giving us television when we want it – just like YouTube and iTunes and Google Video. This study does not imply that DVR users are less plugged in, it tells me that they are even more aware of products and services than are their commercial-watching counterparts. We need to recognize that the DVR gives us more opportunities to reach our audiences, and it forces us to be more creative with our television promotions.

Well, Time Inc. is folding Teen People according to this Media Week article. According to the pub, this is the second teen mag to get the axe in three months. They are going to keep the Web site active.

Do I think that teens care less about stars than we did? Heck no! I think, however, that ’stars’ is a much broader term, and Teen People didn’t address the new stars for the new teen. So who are the stars? Of course, you have the “regular” stars, but you also have the people who have made themselves stars on YouTube and MySpace. There isn’t one hit band any more. There are tens of thousands of bands that are downloaded at iTunes by teens that are “hot.” One magazine cannot cover the wide range of stars because there are just too many of them. Assuming they build their site to allow teens to participate in talking about the people they want to hear about, they might have something good there. I guess we’ll see.

Broadcasted on June 9, 2006

Today, John Mims interviews Tom Gaillard, President of Concentric Direct Marketing. Gaillard discuses the market’s shift toward consumer centric marketing: its strategies and practices.

• The common approach before consumer centric marketing was product marketing where companies were pushing products at consumers, with little input. Now, with consumer centric strategies, companies experience an opposite effect with consumers pulling at products. Successful companies are able to determine, understand, and deliver what the consumer wants.

• Technology is causing the shift toward consumer centric marketing. With large data warehouses, the internet and collection tools, collecting and capturing data has become significantly easier and practical.

• As a result of consumer centric marketing, companies use more real-time and relevant communication with their customers. Consumers naturally create a media barrier, jaded from spam and other irksome advertising attempts, so it is necessary to deliver the right message, at the right time, and the right way.

• Cross selling opportunities are becoming more widespread. Companies target previous customers by analyzing their demographics. For example, if a customer opens a checking account, the next day the bank will send a thank you package with specific promotions and offers which would best apply to the interests of the consumer.

• Specific targeting saves money in the long run by not sending out unnecessary information. Companies now target customers specifically by sending out details and information the customer would be interested in.

Listen to the full broadcast on our iTunes Podcast Marketing Watch.
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