market research


MediaWeek has a new article outlining research from Mediamark Research Inc. According to the research

  • 11.2 percent of adults report having a DVR up from 8.6 in the Fall
  • DVR households are 23% less likely to be heavy TV viewers
  • DVR households are 43% more likely to be heavy readers of magazines
  • DVR households are 40% more likely to be heavy readers of newspapers
  • DVR households are 81% more likely to be heavy Internet users
  • DVR households more upscale than the entire adult population

Communicators take note! To me this looks like the profile of a social media user. They might be fast forwarding through commercials, but they are paying attention to media relations initiatives and social media. Advertising is not dead, it’s just shifting its focus. TV is still a major player in an advertising mix, but will it always be that way? No. The DVR is giving us television when we want it – just like YouTube and iTunes and Google Video. This study does not imply that DVR users are less plugged in, it tells me that they are even more aware of products and services than are their commercial-watching counterparts. We need to recognize that the DVR gives us more opportunities to reach our audiences, and it forces us to be more creative with our television promotions.

Broadcasted on June 9, 2006

Today, John Mims interviews Tom Gaillard, President of Concentric Direct Marketing. Gaillard discuses the market’s shift toward consumer centric marketing: its strategies and practices.

• The common approach before consumer centric marketing was product marketing where companies were pushing products at consumers, with little input. Now, with consumer centric strategies, companies experience an opposite effect with consumers pulling at products. Successful companies are able to determine, understand, and deliver what the consumer wants.

• Technology is causing the shift toward consumer centric marketing. With large data warehouses, the internet and collection tools, collecting and capturing data has become significantly easier and practical.

• As a result of consumer centric marketing, companies use more real-time and relevant communication with their customers. Consumers naturally create a media barrier, jaded from spam and other irksome advertising attempts, so it is necessary to deliver the right message, at the right time, and the right way.

• Cross selling opportunities are becoming more widespread. Companies target previous customers by analyzing their demographics. For example, if a customer opens a checking account, the next day the bank will send a thank you package with specific promotions and offers which would best apply to the interests of the consumer.

• Specific targeting saves money in the long run by not sending out unnecessary information. Companies now target customers specifically by sending out details and information the customer would be interested in.

Listen to the full broadcast on our iTunes Podcast Marketing Watch.
Feel free to contact us; we welcome ideas and feedback from our audience.

Broadcasted on Mar. 14, 2006

Today’s interview is with John Mims, Public Relations Director for Altyris Advertising. Mims discusses the importance of understanding consumers from market research.

• Primary research is defined as collecting original research data, and the two categories of primary research include: quantitative and qualitative research.

• Quantitative research comes from the collection data and is an example of a statistical liability, this includes surveys and polling. Quantitative research can be costlier than qualitative, but is usually more reliable.

• Qualitative research comes from anecdotal information: focus groups or interviews. This is typically less expensive; however there is no statistical liability as in quantitative.

Listen to the full broadcast on our iTunes Podcast Marketing Watch.

Feel free to contact us; we welcome ideas and feedback from our audience.